Practice Management

Solid Preparation and a Spirit of Innovation: Upstate Medical University’s Response to COVID-19

Even before the coronavirus arrived in the United States, forward-thinking physicians at Upstate Medical University saw the signs and got ready for action. Their quick response, paired with a culture of institutional preparedness and creativity, helped Upstate respond effectively to the crisis. Today, its hospitals and practices are open for business across all of its clinical areas, as the commitment to addressing COVID-19 continues.


A New Internal Medicine Practice in Skaneateles: Patsy Iannolo, MD, PhD, PC

Two generations of Central New York patients have benefitted from the expertise and respect shown to them by internal medicine physician Patsy M. Iannolo, MD, PhD. Now, Dr. Iannolo is expanding his Taft Road practice to open a second office in Skaneateles. The new location will offer a range of amenities, as well as the patient-centered care Dr. Iannolo is known for.


Use the “Pause” and Review Your Practice Agreements

On March 22, Governor Cuomo put New York State on “Pause,” closing all non-essential businesses statewide. As of this writing, upstate New York has just begun its multi-phase reopening.


Is Your Patient Experience Really What You Think?

You train your teams on how best to interact with your patients. You train your staff on the details of your every discipline. You even send out a survey to attain valuable feedback from time to time. Is it working? Do these efforts really provide the results you strive for?


Lean and Mean in 2018

Danlee Medical chooses a theme each year as it relates to our corporate goals. Lean and Mean in 2018 is our corporate theme for 2018.


Healthy Employees = Healthy Business

Can regular exercise and clean eating help your work performance? I have some experience and an opinion on this.


Growth without Sacrifice

You call to place an order for medical supplies and are greeted by the ever frustrating automatic answering service. Press 1 for this, 2 for that … Sound familiar?

In so many ways business has become so impersonal. Why does the process of ordering from a supplier have to be so cumbersome...


Why I’m Focused on Advancing the Medical Industry Through Technology

The medical industry and digital world are merging more than ever before, but staying on top of the rapidly changing digital landscape is a constant challenge.


Budget Battle in High Gear

As the New York State Legislature heads into the month of March, both the State Senate and the State Assembly face the mandated deadline of April 1 to pass a state budget for the 2017–2018 fiscal year, which begins on that date.


Issues in Telemedicine

A very hot topic today is telemedicine. This has been brought about in no small part by the New York insurance parity laws that became effective on Jan. 1, 2016, whereby payors now had to pay for a service delivered by telemedicine in the same manner the payor would have paid for that service if performed in a face-to-face encounter.