How the Coronavirus Will Impact Your Hiring Process

By Kathryn Ruscitto
Thursday, September 3, 2020

As we return to work, we will see a dramatic impact in openings and hiring to fill those jobs.


Kathryn Ruscitto

In “How the Coronavirus Is Changing Hiring and Recruiting Going Forward,” Robin Ryan at Forbes states, “The fallout will fundamentally change recruiting and hiring practices long after the pandemic has passed.”

Locally we have seen the emergence of more remote work as teams are finding unique ways to use technology in healthcare delivery — from telemedicine to scheduling remotely, transportation, utilization of accessing records and messages through portals.

Susan Crossett, CEO at CPS Recruitment, notes many practices and healthcare organizations have reached out to utilize CPS’s remote expertise in leveraging technology to source quality candidates. The challenges she has observed in this environment include:

  • Long-term care facilities facing recruitment challenges as employees become increasingly concerned about safety and exposure to the coronavirus.
  • Hospital challenges with personal protective equipment are impacting their ability to recruit.
  • Nurses and clinicians are asking to see safety protocols in health environments before they will consider interviewing for a position.

The advantages Crossett sees developing are clear increases in productivity from remote work as employees see less challenges with transportation and child care. She also says employers will need to consider how to keep the team connected and support each other while working remotely from social opportunities to communications.

Employees are looking for work experiences that allow flexibility and safety and, in exchange, are providing unique approaches to filling back room needs.

Mike Humphrey, CEO at SOS , a multifaceted orthopedic practice with multiple locations, states, “We have now found that remote work offers new opportunities for efficiencies and for workforce satisfaction. At the same time it has required new workflows and processes.”

An Indeed survey reports the top five benefits of remote work for employees are related to personal satisfaction:

  1. Better work life balance
  2. Reduced stress
  3. Reduced absences
  4. Improved morale
  5. Fewer sick days

I chair the board of an arts organization that put more classes, exhibits, and performances online, which was done by employees working remotely. The result: an explosion of new visitors to the website and a realization that moving forward we need to offer both online and in-person opportunities. It has been a way to expand our market and, we hope, bring in new visitors as we reopen.


Kathryn Ruscitto, Advisor, can be reached on LinkedIn at Kathrynruscitto or at krusct@gmail.com.