Practice Management

Is Your Patient Experience Really What You Think?

You train your teams on how best to interact with your patients. You train your staff on the details of your every discipline. You even send out a survey to attain valuable feedback from time to time. Is it working? Do these efforts really provide the results you strive for?


Lean and Mean in 2018

Danlee Medical chooses a theme each year as it relates to our corporate goals. Lean and Mean in 2018 is our corporate theme for 2018.


Healthy Employees = Healthy Business

Can regular exercise and clean eating help your work performance? I have some experience and an opinion on this.


Growth without Sacrifice

You call to place an order for medical supplies and are greeted by the ever frustrating automatic answering service. Press 1 for this, 2 for that … Sound familiar?

In so many ways business has become so impersonal. Why does the process of ordering from a supplier have to be so cumbersome...


Why I’m Focused on Advancing the Medical Industry Through Technology

The medical industry and digital world are merging more than ever before, but staying on top of the rapidly changing digital landscape is a constant challenge.


Budget Battle in High Gear

As the New York State Legislature heads into the month of March, both the State Senate and the State Assembly face the mandated deadline of April 1 to pass a state budget for the 2017–2018 fiscal year, which begins on that date.


Issues in Telemedicine

A very hot topic today is telemedicine. This has been brought about in no small part by the New York insurance parity laws that became effective on Jan. 1, 2016, whereby payors now had to pay for a service delivered by telemedicine in the same manner the payor would have paid for that service if performed in a face-to-face encounter.


MSSNY’s 2017 Legislative Program

When the 2017 session of the New York State Legislature opens in early January, those who carefully follow action or inaction in Albany will be waiting to learn what Governor Andrew Cuomo will include in his State of the State Address and proposed state budget. The annual battle of the budget will be the major focus of state legislators and others for the next three months.


A Vital Tool: How Physicians Can Use the HIE

My patients are important to me. I want to know all about their health histories, from medications and allergies to past procedures or conditions, so I can provide them with the best possible care when they come to my office for a visit. To make sure that I have quick, secure access to my patients’ health records when I need them, I use HealtheConnections’ health information exchange (HIE).


Addressing Ransomware as Part of Your HIPAA Compliance Program

An increasing number of hospitals around the country have been crippled by ransomware attacks. Until recently, hospitals and other healthcare facilities were unsure whether these malware infections were required to be reported as breaches of HIPAA. Recent guidance issued by the United States Department of Health and Human Services Office for Civil Rights (OCR) signals that these attacks do, in fact, constitute breaches under HIPAA and trigger breach notification processes by HIPAA-covered entities and business associates.